Hero X Health, LLC

PRIVACY POLICY
Last Updated: 11/29/2022

Hero X Health, LLC, including all its subsidiaries and affiliates, (“Hero X Health,” “we,” “our”, and “us”) is concerned about privacy issues and wants you to be familiar with what types of personal information we receive and collect and how we collect, use, disclose, share and protect your personal information. Hero X Health does not sell your personal information to third parties. 

SCOPE AND CONSENT When you access or use the website www.HeroXHealth.com (“website”), or otherwise provide any information to us, you agree to this Privacy Policy, including the manner in which we use the information, whether or not you have an account with Hero X Health.  If you do not agree to this Privacy Policy or any subsequent changes, you must immediately stop using the website or otherwise providing any information to us. This Privacy Policy applies to anyway that you access our site, whether from a computer, or mobile phone device, or tablet device, or other means. We also like to interact with you on third-party sites where we post content or invite your feedback, including, but not limited to, Facebook, Twitter, Pinterest, YouTube, Instagram, TikTok, and Snap-Chat (“Third-Party Sites”).  This Privacy Policy does not govern the policies of those social media platforms or Third-Party Sites.  Please read the privacy policies for those social media platforms.  This Privacy Policy governs all collection, use and disclosure of your personal information, whether through the Website or otherwise. The Privacy Policy does not apply to information collected on or through third party websites that are linked through this Website.  We are not responsible for the privacy practices of third parties or the content of their websites.  Again, please review other site’s privacy policies. 

CHILDREN UNDER 13 We comply with the Children's Online Privacy Protection Act of 1998.  The content and services provided by us or our affiliates, sponsors and advertisers are not intended for children under the age of (thirteen) 13.  No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Website.  No part of the Website is designed to attract anyone under the age of 13.  Children are not eligible to use any services and/or products provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the Website.  If we learn or have reason to suspect that a site user is under the age of 13, we will promptly delete any personal information in the user’s account and terminate their account. 

INFORMATION COLLECTED ABOUT YOU We may collect basic information about you including your name, address, telephone number, e-mail address, date of birth, username, password and other personally identifiable information.  If you place an order, credit/debit card and other billing information, including cardholder transaction data, card numbers, expiration dates, billing addresses and CVV codes will also be collected. Personal information is data that is directly related to a specific person, like name, birthdate, social security number.  We may collect anonymous data, that which is not directly linked to a specific person such as geographic location, age group, gender, product or concerns about the product.  If combined with personal information, anonymous data is then treated as personal information. This Website may include interactive sections where visitors can comment and post.  These comments and postings are not private and can be seen by anyone that visits the Website.  Any information posted and disclosed is considered public information.  Please consider this before posting any information. Information we collect automatically is information sent to us including service provider name and the date, tie and content of any messages sent from you to us.  IP address and other technical information collected from servers, which is automatically collected upon visiting the Website.  Technical information is not considered personal information unless it is linked to personal information about a specific user.  This also includes other information provided to us in any way, shape or form. 

HOW INFORMATION IS COLLECTED We collect information through the completion of electronic forms on the website or third-party hosted website, whether via computer or mobile device, through e-mail and other communications, telephone calls, surveys, referring websites or third parties, including social media sites such as Facebook, Twitter, Tumblr, Instagram, Pinterest, YouTube, TikTok and others, the maintenance and analysis of Website server logs and via cookies, web beacons, and website server log analysis and other similar technological means. 

USE OF INFORMATION The information we collect is used to identify the parties with whom we are dealing and doing business.  We will never sell or share your information to a third party without your consent, however, we reserve the right to disclose and share your personal information to comply with legal process, respond to governmental requests, enforce our Terms and Conditions, protect our operations, protect the rights, privacy, safety or property of Hero X Health, LLC, you or others and to permit us to pursue credit protection and risk reduction. We may use cookies to help us learn which areas of our site our useful and need improvement.  You can choose to accept or disable cookies through the settings in your browser.  If you choose to disable cookies, your experience at our Website may be diminished and some features may not work as they were intended.  We may also use cookies to deliver content specific to your interest or for other purposes. We may also use information collected for statistical and/or marketing purposes, to improve technologies, to deliver advertising and promotional information from our partners and third party vendors.  We will use your information as a greater collection of data and not individually by name or identifiable information.  We may track your use of the Website over time for the purposes of enhancing your experience on the Website and providing marketing messages, promotions, offers of products and services and other content which we think may be of specific interest to you. When we use third parties to assist us in collecting and/or processing your personal information, we typically request that they comply with this Privacy Policy and any other appropriate confidentiality and security measures. However, we make no representation or warranty that such third parties will comply with any such request. Please note that our service providers may be located in foreign jurisdictions and your personal information may be subject to the laws of those foreign jurisdictions and accessible to law enforcement and other authorities. 

WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

SECURITY The Website has security measures in place designed to protect the confidentiality and security of your personally identifiable information.  This may prevent the loss, misuse and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse to you or to any third party arising out of any such loss, misuse or alteration. 

PRIVACY POLICY UPDATES We reserve the right to change this Privacy Policy at any time, simply by posting such change, update or modification to this Website and without any other notice to you.  Any changes made to this Privacy Policy will be effective immediately. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at HeroxHealth@gmail.com . By maintaining an Account with us, or by using or accessing any products or services provided by us or the Website, you will be deemed to have agreed to and accepted this Privacy Policy.  It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms. 

OUR AFFILIATES. We may choose to rely on and share information with companies closely related to us – our "Affiliates" – for certain purposes under this Privacy Policy. By "Affiliate," we mean an entity that controls, is controlled by, or is under common control with us, whether the control results from equity ownership, contract, overlapping management or otherwise. In this context, "control" means the ability to replace the officers or directors or otherwise materially influence or control management decisions. You agree that any Affiliates will be entitled to enjoy our rights under this Policy and, in exchange, we agree that we will be responsible for our Affiliate's conduct under this Policy, if our Affiliate fails to comply with any resulting obligations. In any event, we ensure that our Affiliates agree to protect Personally Identifiable Information in a manner no less protective of your interests than the protections set out in this Policy.

RELATIONSHIP TO TERMS OF USE AND OTHER CONTRACTS; INCORPORATION OF TERMS OF USE. This Privacy Policy must be read in conjunction with our Terms and Conditions of Use (also referred to as “Terms of Service”), and the provisions of our Terms and Conditions of Use are incorporated herein. To the extent the Terms and Conditions of Use conflict with the terms of this Privacy Policy, the terms of this Privacy Policy will control.

NOTICE OF PRIVACY RIGHTS TO CALIFORNIA RESIDENTS. California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Website and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address set out in Section 30 (Contact Us). When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.

THIRD PARTY LINKS; ADVERTISERS. We may allow certain corporations (other than Offering Companies), advertisers, and other entities to place ads and information on our Site (collectively, "Corporate Participants"). Although we have permitted the Corporate Participants to exchange information via the Site, we are not responsible for your choice to contact or do business with them. Your correspondence and dealings with Corporate Participants, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the Corporate Participant, and you agree that we shall not be responsible or liable for any loss or damage incurred as the result of your dealings with Corporate Participants or as the result of the presence of Corporate Participants on the Site.

CHANGING OR REMOVING INFORMATION; OPTING OUT.

Discretionary Account Information. To allow appropriate control over Personally Identifiable Information, you can access your account (after supplying your user name and password) to change or update discretionary information that you have previously submitted.

Opting-Out. You are entitled to decline to participate in certain Services, and to decline to give us permission (or to revoke that permission in your discretion) to use your Personally Identifiable Information for certain purposes. We provide you with the ability to decline – or “opt-out of” – receiving communications concerning, or being included in, these activities. To opt-out, please email us, and we can also answer questions or assist if you. Please understand that you will not be allowed to opt–out of Required Notices or other legal and related notices concerning your relationship to the Site. The Site retains full discretion to decide whether you still qualify for certain Site Services in light of the particular information you chose to opt-out from providing. 

Deleting Information. Finally, if you request, we will remove your name and all other Personally Identifiable Information from our databases. Please understand, however, that it may be impossible to remove this information completely, due to IRS and regulatory reporting requirements, and data backups and records of deletions. In addition, please understand that, if you request deletion of your information, you will be unable to use certain features of the Site and any associated Services. You may not remove de-identified, anonymous, or aggregate data from our databases.

TERMINATION; DURATION OF RIGHTS. You are entitled to terminate this Privacy Policy at any point, by following the directions set out in Section 9.3 (Deleting Information). We will continue to protect your Personally Identifiable Information under the terms of this Privacy Policy, for the duration of the period that this Information is in our possession, or under our control. Our Terms of Use will survive a termination of this Privacy Policy (in accordance with their terms), and continue to govern any ongoing obligations or limitations on our relationship.

NOTICE OF SECURITY INCIDENT. If we detect, despite the safeguards set out above, an intrusion or other unauthorized access to or use of Personally Identifiable Information (an "Intrusion"), we will (i) notify affected users of the Intrusion if the information at issue is sensitive, in our discretion; (ii) deliver this notice by the means we deem most efficient under the circumstances (such as, for example, first class mail or email); (iii) use contact information for each affected user that is current in our files; and (iv) use commercially reasonable efforts to accomplish these steps and effect this notice in a timely manner. To the extent applicable law requires steps in addition to those specified above, we will under all circumstances comply with applicable law.

CONTACT US If you have any questions regarding this Privacy Policy, or you wish to have your information removed from our database, please contact us by e-mail: HeroxHealth@gmail.com